There’s no need to shout…

I’m now on the hunt for a new hosting provider to host tvotw.co.uk – the reason being, DIYHost.co.uk may be very very cheap, but their approach to customer service leaves a lot to be desired… not only is it very difficult to contact them even when the problem is at their end, but today, I got an email from them…

Subject: IMPORTANT: Your website MAY BE SUSPENDED!

It turns out that reading further, they’ve figured out that some sites on their servers are using their large filestore quotas to store files on. Files NOT RELATED to their website. Files, in fact, which may contain COPYRIGHTED MATERIAL.

So, rather than email the site owners in question, they’re EMAILING EVERYONE, with an email which uses SHOUTING to REMIND customers of the terms and conditions, and inform them that if they DON’T REMOVE THE FILES their account may be SUSPENDED.

I am not doing so, but they can’t be bothered to figure out which customers are in breach of the T&C’s before they send the threatening emails…

Can anyone recommend their webhost? – I need a 10Gb transfer allowance, 500Mb disk space and MySQL/PHP support so I can run WordPress on it, and ideally ImageMagick.

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